Client Results
NetSuite results, in numbers and in our clients’ words.
We measure success by what changes in your business, not just what we deliver. Below: what clients say themselves, and the written results as each client signs them off.
- 30–70%
- Fewer support tickets
- 3×
- Faster month-end close
- 97%
- Inventory accuracy achieved
- 200+
- Companies advised across our founders’ careers
Full case-study write-ups go up as clients approve them.
Engagement results
What changed, engagement by engagement.
Real outcomes from client work, with each client’s numbers and approval. They go up here as each one is signed off.
Under development
We are writing up individual engagements with the client’s numbers and their approval, rather than publishing composites. They go live here as each one is signed off. If you would like to see the format, the Business Review page shows a sample findings report.
Client feedback
What clients say after working with us.
Real, attributed reviews from the people who run finance and operations at these companies. Most are public on Google.
“We went live with NetSuite in September 2021, and honestly, it wasn’t a pleasant experience. We assumed we’d still have support available for tweaks along the way — and we did, but only at a price, and at the time we had no other choice. In 2025, we connected with InnovaSuite for our support services, and we haven’t looked back. In just a year and a half, we’ve accomplished more than in all the previous years combined. Whether it’s completing the work we need, training our team to handle things ourselves, or finding the right solution within NetSuite, InnovaSuite delivers every time. They know NetSuite inside and out, and their support is far better than anything we experienced before — at a fair price.”
“We’ve had a great experience working with Gonzalo, Tomas, and the team. They are knowledgeable, responsive, and practical in their approach to NetSuite. They take the time to understand our business needs, provide clear guidance, and help resolve issues efficiently. Truly appreciate their partnership.”
“The quality of their service has been so strong that we decided to discontinue our previous NetSuite support provider and consolidate our support with InnovaSuite. That decision has proven to be the right one. I highly recommend InnovaSuite Consulting to any company looking for a trusted NetSuite partner that combines deep technical expertise with excellent customer service.”
“Working with this team has consistently been a great experience. Their consulting services are always timely, and they bring a strong depth of knowledge to every engagement. What stands out most is that they always take the time to understand our business requirements before proposing solutions, rather than defaulting to generic fixes. That approach has made a real difference for us.”
“Tomas and InnovaSuite Consulting are amazing! Their knowledge is vast and their price is reasonable. On top of that, they are personable and very responsive. I highly recommend them if you are a NetSuite user.”
“Excellent service and support they gave us in Oracle NetSuite. They help us to improve and develop internal processes exactly as we needed them. Highly recommend them.”
Teams running NetSuite who work with us
By the Numbers
What a successful engagement looks like.
- 9→3
- Days to closeTypical finance optimization: restructured chart of accounts, automated reconciliations.
- 30–70%
- Fewer support ticketsAcross on-going retainer clients.
- 97%
- Inventory accuracyAfter WMS remediation, from a 78% baseline, Food & Beverage client.
- 30%
- Faster feature rolloutAfter release strategy, average across on-going retainer clients.
Our Process
These results don’t happen by accident.
- Step 01
Free Business Review
Before recommending anything, we spend 20 hours in your environment: live sessions, process walkthroughs, and a full findings report. This is where we identify the specific issues driving your outcomes.
- Step 02
Prioritized roadmap
We deliver a clear, sequenced plan: quick wins first, then structural improvements, then strategic enablement. You know exactly what’s coming and why before anything is built.
- Step 03
Execution with accountability
One senior consultant owns your engagement from start to finish. No handoffs. We measure progress against your actual business metrics, not just ticket closure rates.
- Step 04
On-Going partnership
Most clients move to a retainer after their initial project, because the system keeps evolving, and having a trusted partner who knows your environment is worth more over time.
Free Business Review
Start with a free Business Review.
20 hours of senior consulting: discovery sessions across every key area, quick-win fixes applied on the spot, and a full findings report. At our standard rate, that’s $3,200 of senior consulting. Yours free for new clients.
Ready to become the next case study?
Let’s talk about where your NetSuite is today, and what it could look like six months from now.